Chordiant Solutions for Banking Service

Chordiant Enterprise Platform automates the end-to-end operational business processes that enable the business from the back-office systems, existing applications and processes through to the communications with customers.

The benefits of Chordiant:

  • Speed to market - Faster delivery of innovations in applications and technology; reduced time-to-market in meeting business objectives quickly, pragmatically and cost-effectively.
  • Adaptability - The flexibility to fit Chordiant applications and enterprise architecture to specific needs relevant to customer's business as well as the overall financial services marketplace.
  • Transparency - Greater visibility into product planning, prioritization and development processes, enabling customer to better plan for business and technology improvements.

Chordiant solutions reuse rather than replace existing business processes and integrate with leading back office systems in a scalable system for the secure management of high volume transactions. Chordiant solutions combine powerful business process management technology with your business processes for multi-channel applications in marketing, decision management, the contact center, and retail channels, including self-service.

The solutions provide end-to-end, process-driven applications, encompassing a single view of the customer, delivered through a role-based desktop. The solutions integrate with existing systems and data thereby leveraging current assets. Chordiant Services Based Architecture (SOA) enable rapid and successful implementations by reducing risk, increasing return on assets and lowering total cost of ownership.

Bleum has a specialist 20+ Chordiant resource base, many of whom have been trained in the US. The team is also able to utilize Chordiant's propriety development process harmony ensuring seamless integration with customer development teams.