| "Transiting from a major business process outsourcing (BPO) hub, India is set to emerge as a $17 billion knowledge outsourcing destination by 2010, states a new industry study." |
Confederation of Indian Industry (CII) |
May 2005 |
| "The survey of 25 large organizations with a combined $50 billion in outsourcing contracts found that 70% have had negative experiences with outsourcing projects and are now taking a more cautious approach. One in four companies has brought outsourced functions back in-house and nearly half have failed to see the cost savings they anticipated as a result of outsourcing." |
Deloitte Consulting |
April 2005 |
| "Indian software exports exceeded $17bn last year, representing a $4bn jump over 2003." |
Sand Hill Group |
April 2005 |
| "By 2009 the information technology and enterprise solutions (ITES) market in India alone is likely to reach $142 billion. This estimate contrasts with the current price tag of $532 billion to provide these services in the United States." |
McKinsey Study |
March 2005 |
| "According to the National Association of Software and Service Companies (Nasscom), the total market size of knowledge process outsourcing business in India may rise to a staggering $15.5 billion, up from $1.2 billion now." |
Indo-Asian News Service |
March 2005 |
| "...60 per cent of organizations that outsource parts of the customer-facing process will encounter customer defections and hidden costs that outweigh any potential savings they derive from outsourcing..." |
Gartner |
March 2005 |
| "Gartner also predicted that through 2007, 80 per cent of organizations that outsource customer service and support contact centres with the primary goal of reducing cost will fail." |
Gartner |
March 2005 |
| "Three-quarters of U.S. companies outsourced some or all of their information technology activities in 2004, and that percentage is likely to increase this year..." |
Global Outsourcing Report 2005 |
March 2005 |
| "Industry experts predict that by 2015, offshoring by the US companies would represent $135 billion in wages and 3.3 million professional jobs. And new countries like Czech Republic, Poland, Hungary and Mexico are likely to become new offshoring destinations this year." |
Hewitt Study |
March 2005 |
| "...estimates that in 2005 as many as 40 percent of global sourcing projects may fail to achieve desired results." |
neoIT Study |
January 2005 |
| "Over 40 percent of offshore initiatives will not yield anticipated savings, scale or risk diversification...' NeoIT said in its predictions for 2005. The key reason for these disappointments will not be due to supplier capability but buyer preparation and management." |
CNET News.com |
January 2005 |
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