Measuring the Success of Testing Teams

When evaluating an outsourcing engagement, it is important for decision makers to understand the total cost of outsourcing (TCO). Vendors are often chosen based solely on the price per head, which can be only a fraction of the TCO if the vendor does not focus on quality and transparency in reporting. Clearly defining the metrics used to gauge the success of a testing ODC will reduce the learning curve for both the outsourcing customer and vendor. After a set of metrics has been defined, the ODC manager will more thoroughly understand how the customer wishes to improve their product and can focus his or her efforts upon meeting the agreed upon control limits. Both outsourcing customers and vendors will accumulate a substantial knowledge base from a long term partnership, dedicated to a clearly defined framework for measuring success.

About Bleum
Based in Shanghai, Bleum is one of China's leading offshore software development outsourcing service providers. Uniquely among Chinese vendors, Bleum was founded and has stayed focused on supplying ODC services to clients in the financial services and software industries. This focus has yielded years of experience in successfully helping US firms transform their development teams and realize their offshore objectives.

To learn more about Bleum please visit our website: www.bleum.com

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