Client Success Stories

US Top 50 Hedge Fund

Business Need

A leading Wall-Street based hedge fund was using multiple databases for the sub-systems in its proprietary trading application. Because of the fund's absolute need to ensure 24x7 system stability, it was using old technology that was stable, but could not meet the growing needs of the company. It realized that newer Business Intelligence technologies could enhance the speed and accuracy of its reporting mechanisms if it were to centrally store its data.

Bleum Assignment

• Build superfast trading and real-time risk analysis systems for a Global hedge fund
• Use a range of technologies including C#, Java, C/C++, Perl, SQL Server, Sybase, Unix, Windows, Network, KDB, Q, FIX
• Utilize a range of tools including: Visual Studio, Tidal, Streambase, Gemfire, Nagios, HP OpenView, Simcorp, Imagine, Murex, TLM, SSIS, SSAS

Measurable Business Value

• Reduced trading latency from 40 to 5 microseconds
• Reduced development cycle time from 6 months to less than 3 months
• Risk management reporting improved from 30 minutes to 3 seconds
• Due in part to better technology performance, the fund finished up 13% in 2010, outpacing the 10.5% return for all hedge funds, and attracted more than $2 billion in new AUM in H2 2010

Global Top 3 Retailer

Business Need

A top-three global retailer needed efficient and timely support operations to ensure that its E-Commerce site was maximizing revenue by eliminating downtime and quickly responding to any risks or discrepancies occurring during normal operation. Due to the location, the price of development talent would make it difficult to justify the cost of employing an on-call support team that could be accessible 24x7. Additionally, to meet its broad strategic expansion objectives (throughout Asia), the company needed a provider that could quickly scale up to meet its resource requirements, in addition to ensuring that the resources employed could deliver high-quality, zero defect software.

Bleum Assignment

• Enhance security and performance of  ecommerce sites while producing hundreds of new features a month
• Operate at close to 90% of onshore productivity within one year at less than 50% of the cost
• Build resource capability covering  a range of services including Project development, app maintenance, software testing, UI, NOC etc

Measurable Business Value

• Drove a double digit increase in 2010 online sales for the retailer.
• Handled the highest volume on Black Friday (two years in a row) and Cyber Monday without a glitch
• Developing  their new E-commerce platform for emerging markets.

Leading Supply Chain Solution Provider

Business Need

A leading global supply chain management software provider with customers across the world needed an offshore vendor that could effectively provide new-feature development, technical support, quality assurance, and implementation services for its multi-faceted product suite (labor management, warehouse management, and transportation management).

Bleum Assignment

• Provide application development, ticket based maintenance, testing and implementation support for a top supply chain solution provider
• Accelerate new product launches from twice a year to every two weeks

Measurable Business Value

• Helps top-5 global supply chain ISV more than triple annual sales
• Automation testing  resulted in increased test execution coverage from 21% to 41% and pass rate was improved from 76% to 94%
• 62% of all the releases in 2010 have zero faults

World Top 3 Hotels Group

Business Need

The IT infrastructure that currently supports all the reservations made at these hotels is a critical part of the company's business. This system holds the credit card information of all the clients. In order to satisfy the demands of their customers, and ensure the security of guest credit card information, the company needs to comply with Payment Card Industry (PCI) Security Standards in all systems thus launched an initiative to centralize the credit card information and payment service into one single place.

Bleum Assignment

• Develop end to end centralized secure payment solution for a top global hotels group
• Design a system capable of processing  12000 transactions per minute

Measurable Business Value

• System delivered will help client achieve PCI certification
• System will reduce the number of credit card 'devices' from over 1000 to 1 with significant cost savings

Leading US Credit Card Company

Business Need

In the ever-changing credit card industry where key players must quickly adapt to fully support customer satisfaction, a leading US private bank needed an offshore model that would allow it to maintain flexibility during new-feature development while still maintaining high quality. For some business needs, it would be able to define very detailed requirements, but for others, this would not be feasible. It needed an offshore provider that could adapt to meet its expectations on an as-needed basis. It would need to develop a partnership with a development provider that had mature development processes in place for multiple lifecycles.

Bleum Assignment

• Develop their core transaction system that ran non-stop for 14 months (using Java and TIBCO).
• Build demographically targeted social networking site to attract target audience.

Measurable Business Value

• 72% of projects delivered as ZERO defect.
• Transaction system ran continuously (non-stop) for 14 months.
• Increased revenue via demographically-targeted transaction base.