Patrick Rao

Director, Quality Assurance

As QA Director of Bleum, Patrick Rao is responsible for assuring high Quality of software services, delivery and operational excellence. He owns continuously improving the processes to delight Bleum's internal and external customers. His endeavors ensure Bleum to achieve globally recognized quality standards thereby making Bleum highly competitive and preferred vendor in software services. He catalyzes every action at Bleum to result highest customer satisfaction.

Prior to joining Bleum, Rao was the Head of Quality in Aztecsoft Limited and Senior Manager at IBM India, where he invested his expertise and knowledge in the field of Process and Quality improvement. His contribution includes achieve CMMI Level 5 and taking the company beyond Level 5 optimizing several functions. His exercise in making the process light at the same time tight laid a firm foundation for the process Automation. While at Aztecsoft, Rao automated the Project management processes. This brought in Real-Time project performance system which supported taking corrective and preventive actions at the right time. He has actively participated in Six Sigma initiative at IBM India and mentored several Green Belt Projects.

Previously, he was a Process Consultant at CG Smith Software, Bangalore an embedded automotive software product services company. He was responsible for highest process standards for the safety and Mission critical software. He was the chairman of the Process improvement forum and successfully implemented more than 500 process improvement in software engineering and operations.

Rao has been actively participating in various conferences and seminars. He has presented papers on 'Experimental Studies on Product Metrics in V&V Projects' at SEPG Conference 2002, Bangalore, 'Real-Time Project monitoring' at SEPG Conference 2007 Austin TX and 'Lifecycle Modeling' at SEPG conference 2007, Gold Coast Australia. Rao graduated in Mechanical Engineering from Bangalore University and did his masters in Software Systems from BITS Pilani, India.